Course curriculum

  • 1

    Welcome to the Diploma of Social Media Marketing!

    • Diploma Overview

    • Your Learning Experience

    • Your Workbook

    • Let's Do It! Choose Your Organisation

    • Let's Talk! Introducing You

    • Let’s do it! Join the SMC Social Media Learning Platform

    • Welcome to NAT11426001 Plan, create and optimise marketing content with artificial intelligence

    • Unit Structure

  • 2

    Module #1 The Power of Content and AI

    • Module #1 The Power of Content and AI

    • 1.1 What Is Content?

    • 1.1.1 Defining Content

    • 1.1.2 Video: What Is Content And Why It Matters

    • 1.2 Why Content Matters: The Content Flywheel

    • 1.2.2 Let’s Talk! Content In Your World

    • 1.3 Audience Stages And The Content Funnel

    • 1.3.1 Audience Stages

    • 1.3.2 Video: Audience Stages Explained

    • 1.3.3 Let’s Do It! Match The Content To The Audience Stage

    • 1.4 Interest Media: The New Social Media Landscape

    • 1.4.1 A Level Playing Field For Content

    • 1.4.2 Video: Interest Media And The Level Playing Field

    • 1.5 Organic Vs Paid Algorithms

    • 1.5.1 The Organic Algorithm

    • 1.5.2 The Paid Algorithm

    • 1.5.3 Video: Organic Vs Paid Algorithms

    • 1.6 Organic Vs Paid: Strengths And Limitations

    • 1.6.1 Trade-Offs Of Organic And Paid

    • 1.6.2 Video: The Trade-Offs Of Organic And Paid

    • 1.7 Combining Organic And Paid For Best Results

    • 1.7.1 Four Reasons To Combine Organic And Paid

    • 1.7.2 Video: Why Combining Organic And Paid Wins

    • 1.8 AI: The Fourth Great Technology Wave

    • 1.8.1 Why The AI-Wave Is The Biggest

    • 1.8.2 Video: AI As The Fourth Great Technology Wave

    • 1.9 How AI Is Changing Social Media Marketing

    • 1.9.1 Five Shifts Driven By AI

    • 1.9.2 Video: How AI Is Changing Social Media Marketing

    • 1.10 AI Is Only As Good As The Person Filtering It

    • 1.10.1 AI-Powered Content Creation In Practice

    • 1.10.2 Video: AI Is Only As Good As Your Filter

    • 1.10.3 Let’s Do It! Spot The AI Opportunity

    • 1.11 Staying Current In A Fast-Moving Field

    • 1.11.1 Commit To Constant Curiosity

    • 1.11.2 Video: AI Changes Fast, Lean In

    • Let's Review

    • Module #1 Quiz

    • Module #1 Conclusion

  • 3

    Module #2 Developing Your Content Strategy with AI

    • Unit Structure

    • Module #2 Developing Your Content Strategy with AI

    • 2.1 Where Content Strategy Fits

    • 2.1.1 Common Content Challenges

    • 2.1.2 Video: Where Content Strategy Fits

    • 2.2 What A Good Content Strategy Looks Like

    • 2.2.1 Video: What A Good Content Strategy Looks Like

    • 2.3 Step 1: Select A Niche Content Theme

    • 2.3.1 What Do You Want To Be Known For?

    • 2.3.2 Video: Choosing A Niche Content Theme

    • 2.4 Step 2: Identify Three To Five Topics

    • 2.4.1 Going One Level Up

    • 2.4.2 Content Myths And Realities

    • 2.4.3 Video: Topics And Myths

    • 2.4.4 Let’s Do It! Define Your Theme And Topics

    • 2.5 Step 3: Choose Your Content Types

    • 2.5.1 The Five Core Content Types

    • 2.5.2 Resource: Content Types

    • 2.5.3 Worked Example: Adam Hoad Coaching

    • 2.5.4 Video: The Five Content Types

    • 2.5.5 Let’s Talk! Which Types Suit Your Organisation?

    • 2.6 Step 4: Choose A Posting Frequency

    • 2.6.1 Video: Posting Frequency

    • 2.7 Step 5: Select Your Content Formats

    • 2.7.1 Format Versus Type

    • 2.7.2 Short-Form Video Dominates

    • 2.7.3 Repurposing With AI

    • 2.7.4 Video: Formats And Repurposing

    • 2.8 Step 6: Set Metrics And KPIs

    • 2.8.1 Settings KPIs

    • 2.8.2 Video: Metrics And KPIs By Content Type

    • 2.9 Capture Versus Create

    • 2.9.1 Video: Capture Versus Create

    • 2.10 Bringing It Together With AI

    • 2.10.1 Let’s Do It! Draft Your Content Strategy

    • Let's Review

    • Module #2 Quiz

    • Module #2 Conclusion

  • 4

    Module #3 Generating Ideas And A Content Calendar

    • Unit Structure

    • Module #3 Generating Ideas And A Content Calendar

    • 3.1 From Strategy To Action

    • 3.1.1 Video: From Strategy To Action

    • 3.2 Content Ideas Versus Content Assets

    • 3.2.1 Why Ideas Matter Most

    • 3.2.2 Video: Ideas, Types, Formats And Assets

    • 3.3 Four Methods For Generating Strong Ideas

    • 3.3.1 Method 1: Subreddits

    • 3.3.2 Method 2: A Secondary Research Account

    • 3.3.3 Method 3: Repurpose Your Own Outliers

    • 3.3.4 Method 4: Analyse Competitors And Their Comments

    • 3.3.5 Video: Four Ways To Find Strong Ideas

    • 3.4 The Content Ideas Matrix – Type vs Topic

    • 3.4.1 Video: The Type Vs Topic Matrix

    • 3.4.2 Let’s Do It! Build Your Own Matrix

    • 3.5 Building A Content Calendar

    • 3.5.1 Resource: Content Ideas And Calendar AI Prompt

    • 3.5.2 A Worked Example

    • 3.5.3 Batching And Filtering

    • 3.5.4 Video: Building An AI-Powered Calendar

    • 3.5.5 Let’s Do It! Generate Your Calendar

    • 3.6 Marketing Calendars And Topical Content

    • 3.6.1 Video: Know The Key Marketing Dates

    • Let's Review

    • Module #3 Quiz

    • Module #3 Conclusion

  • 5

    Module #4 Deciding How To Make Your Content

    • Unit Structure

    • Module #4 Deciding How To Make Your Content

    • 4.1 The Pain Points Of Making Content

    • 4.1.1 Video: Making Content, The Pain Points

    • 4.2 Your Four Options

    • 4.2.1 DIY, AI, Stock and Outsource

    • 4.2.2 Video: The Four Options

    • 4.3 The Four Production Phases

    • 4.3.1 Strategy, Pre-Production, Production, Post-Production

    • 4.3.2 Video: Production Phases

    • 4.4 Worked Examples Across Production Phases

    • 4.4.1 Video: Three Production Examples

    • 4.4.2 Let’s Do It! Map A Production Plan

    • 4.5 The Decision Framework

    • 4.5.1 Applying The Framework

    • 4.5.2 Video: Seven-Factor Decision Framework

    • 4.5.3 Let’s Talk! When AI Is The Wrong Answer

    • Let's Review

    • Module #4 Quiz

    • Module #4 Conclusion

  • 6

    Module #5 Writing with AI

    • Unit Structure

    • Module #5 Writing with AI

    • 5.1 Why Great Prompts Matter

    • 5.1.1 Common AI Writing Challenges

    • 5.1.2 Video: Why Great Prompts Matter

    • 5.2 How Large Language Models Actually Work

    • 5.2.1 Video: How Llms Work And Why They Hallucinate

    • 5.3 Start With A Knowledge Base

    • 5.3.1 Video: Building Your Knowledge Base

    • 5.4 The SMC AI Prompt Structure

    • 5.4.1 Resource: SMC AI Prompt Template

    • 5.4.2 Worked Example: The Wine Fridge Prompt

    • 5.4.3 Video: The Prompt Template In Action

    • 5.4.5 Let’s Do It! Run The Template On Your Own Task

    • 5.5 Content Writing Versus Copywriting

    • 5.5.1 Two Jobs, One Skill Set

    • 5.5.2 Video: Content Writing Versus Copywriting

    • 5.6 Storytelling Frameworks

    • 5.6.1 Six Storytelling Frameworks

    • 5.7 The Prompt, Edit, Feedback Loop

    • 5.7.1 Video: Prompt, Edit, Feedback

    • 5.8 Organising Chats And Managing Context

    • 5.8.1 Video: Organising Chats

    • 5.9 Seven Writing Use Cases

    • 5.9.1 Video: Seven Writing Use Cases

    • 5.9.2 Let’s Talk! Your Top Three Use Cases

    • 5.10 Pro Tips For Writing With AI

    • 5.10.1 Video: Pro Tips

    • Let's Review

    • Module #5 Quiz

    • Module #5 Conclusion

  • 7

    Module #6 Creating Images With AI

    • Unit Structure

    • Module #6 Creating Images With AI

    • 6.1 Why Visual Content Still Does The Heavy Lifting

    • 6.1.1 Images As The Stop-The-Scroll Asset

    • 6.2 Real, AI Or Both?

    • 6.2.1 The Three-Way Choice For Visual Content

    • 6.2.2 Create From Scratch Or Enhance What You Have

    • 6.2.3 Let’s Talk! Where AI earns its place in your visual mix

    • 6.3 The AI Image Model Landscape

    • 6.3.1 The Category Leaders

    • 6.3.2 Specialist Models For Specific Jobs

    • 6.3.3 Pick One, Master It, Then Add Others

    • 6.4 Prompting AI Image Models Well

    • 6.4.1 The Nine Prompt Ingredients

    • 6.4.2 The SMC AI Prompt Template, Applied To Images

    • 6.4.3 Worked Example: A Product Hero Shot

    • 6.4.4 Let’s Do It! Write your first image prompt

    • 6.5 Canva Magic Studio

    • 6.5.1 Magic Media

    • 6.5.2 Magic Edit, Grab, Eraser And Expand

    • 6.5.3 Bulk Create For Template Content

    • 6.5.4 Canva’s AI App Marketplace

    • 6.5.5 Let’s Do It! Fix an existing image with Magic Studio

    • 6.6 Specialist Image Tools Worth Knowing

    • 6.6.1 PhotoRoom For Product Photography

    • 6.6.2 AdCreative.ai For Paid Ad Variations

    • 6.6.3 Freepik And Adobe Firefly For Rights-Cleared Work

    • 6.6.4 Higgsfield Soul For Aesthetic Campaigns

    • 6.7 Brand Consistency With AI Images

    • 6.7.1 Locking In A Visual Style

    • 6.7.2 Consistent Characters, Products And Scenes

    • 6.7.3 An AI Image Style Guide For Your Organisation

    • 6.7.4 Let’s Do It! Draft your AI image style guide

    • 6.8 Disclosure, Rights And Responsible Use

    • 6.8.1 Platform AI Labelling Rules

    • 6.8.2 Copyright And Commercial Use In Australia

    • 6.8.3 When AI Images Are The Wrong Call

    • Let's Review

    • Module #6 Quiz

    • Module #6 Conclusion

  • 8

    Module #7 Creating And Editing Video With AI

    • Unit Structure

    • Module #7 Creating And Editing Video With AI

    • 7.1 Why Video Is Still The Dominant Format

    • 7.1.1 Short-Form Reigns, Long-Form Supports

    • 7.1.2 The Three-Second Rule

    • 7.2 Four Ways To Make Video With AI

    • 7.2.1 Text-To-Video, Image-To-Video, Avatars And AI-Edited Real Footage

    • 7.2.2 Matching The Method To The Content Type

    • 7.2.3 Let’s Talk! Which AI video method fits which content?

    • 7.3 The AI Video Generation Landscape

    • 7.3.1 The Category Leaders

    • 7.3.2 The Sora Story And What It Tells Us

    • 7.3.3 Open-Source Alternatives: Wan And LTX

    • 7.3.4 Pick One, Master It, Then Add Others

    • 7.4 Writing Strong Video Prompts

    • 7.4.1 Subject, Environment, Action, Angle, Camera Movement

    • 7.4.2 Start Frames And End Frames

    • 7.4.3 Sound, Dialogue And Music Prompts

    • 7.4.4 Let’s Do It! Generate your first AI video clip

    • 7.5 AI Avatars And Voice Cloning

    • 7.5.1 Synthesia For Structured Business Video

    • 7.5.2 HeyGen For Creator-Scale Video

    • 7.5.3 Arcads For UGC-Style Ad Creative

    • 7.5.4 Voice Cloning With ElevenLabs Inside Video

    • 7.5.5 When Avatars Are The Wrong Choice

    • 7.6 AI-Assisted Video Editing

    • 7.6.1 Descript For Text-Based Editing

    • 7.6.2 CapCut And Captions.ai For Mobile-First Polish

    • 7.6.3 Veed And Wisecut For Web-Based Editing

    • 7.6.4 Let’s Do It! Edit a video using AI

    • 7.7 Repurposing Long-Form Into Short-Form

    • 7.7.1 The Capture-First Workflow, Extended Into Video

    • 7.7.2 Opus Clip For Long-To-Short

    • 7.7.3 Platform-Specific Adjustments

    • 7.8 Hooks, Pacing And Completion Rates

    • 7.8.1 The Three-Second Rule In Practice

    • 7.8.2 Optimal Lengths By Platform

    • 7.8.3 Pacing For Completion

    • 7.8.4 Let’s Do It! Audit your last video’s hook

    • 7.9 Disclosure, Consent And Responsible Use

    • 7.9.1 Platform Policies Applied To Video

    • 7.9.2 Voice Cloning Consent And Disclosure

    • 7.9.3 When AI Video Is The Wrong Call

    • Let's Review

    • Module #7 Quiz

    • Module #7 Conclusion

  • 9

    Module #8 Creating Audio and More With AI

    • Unit Structure

    • Module #8 Bringing It All Together

    • 8.1 Why Audio And Multimedia Deserve More Attention

    • 8.1.1 The Hidden Leverage In Non-Primary Formats

    • 8.2 Voice Cloning And Text-To-Speech

    • 8.2.1 ElevenLabs

    • 8.2.2 Murf

    • 8.2.3 Play.HT

    • 8.2.4 Practical Workflows

    • 8.2.5 Let’s Talk! Where voice cloning earns its place

    • 8.3 AI Music Generation

    • 8.3.1 Suno

    • 8.3.2 Udio

    • 8.3.3 MusicFX, AIVA And Alternatives

    • 8.3.4 When AI Music Fits

    • 8.4 AI Podcast Production

    • 8.4.1 Descript For Podcast Workflows

    • 8.4.2 Podcastle

    • 8.4.3 A Minimal AI Podcast Workflow

    • 8.4.4 Let’s Do It! Prototype a short audio asset

    • 8.5 NotebookLM: One Source, Many Formats

    • 8.5.1 Audio Overviews

    • 8.5.2 Video Overviews

    • 8.5.3 Slide Decks, Infographics, Flashcards And Quizzes

    • 8.5.4 A Content-Team Workflow Using NotebookLM

    • 8.6 AI Presentation Tools

    • 8.6.1 Gamma

    • 8.6.2 Microsoft PowerPoint Copilot

    • 8.6.3 NotebookLM Slide Deck

    • 8.6.4 Tool Selection Rule

    • 8.7 AI-Assisted Web Asset Creation

    • 8.7.1 Wix AI Studio

    • 8.7.2 10Web

    • 8.7.3 Framer

    • 8.7.4 Softr

    • 8.7.5 Let’s Do It! Build a simple landing page

    • 8.8 Disclosure, Licensing And Responsible Use

    • 8.8.1 Voice Cloning Consent

    • 8.8.2 AI Music Licensing

    • 8.8.3 Web Content Accuracy

    • Let's Review

    • Module #8 Quiz

    • Module #8 Conclusion

  • 10

    Module #9 Automating Your Content Workflow And Distribution

    • Unit Structure

    • Module #9 Automating Your Content Workflow And Distribution

    • 9.1 From Content Production To A Content System

    • 9.1.1 The Difference A System Makes

    • 9.1.2 Where AI Belongs In The System

    • 9.2 The End-To-End Content Workflow

    • 9.2.1 Plan

    • 9.2.2 Create

    • 9.2.3 Publish

    • 9.2.4 Analyse

    • 9.2.5 Iterate

    • 9.3 Classic Automation: Make, Zapier And n8n

    • 9.3.1 Zapier

    • 9.3.2 Make

    • 9.3.3 n8n

    • 9.3.4 Picking The Right Classic Automation Tool

    • 9.4 Agentic Automation: Claude, Codex And Skills

    • 9.4.1 Claude Code

    • 9.4.2 OpenAI Codex And Competitors

    • 9.4.3 Claude Skills And Cowork

    • 9.4.4 When Agentic Beats Classic

    • 9.4.5 Let’s Talk! Where agentic automation fits your operation

    • 9.5 Publishing And Scheduling With AI

    • 9.5.1 Buffer

    • 9.5.2 Later

    • 9.5.3 Hootsuite

    • 9.5.4 Metricool

    • 9.5.5 Native Platform Schedulers

    • 9.6 Approval, Guardrails And Brand Safety

    • 9.6.1 Approval Steps

    • 9.6.2 Guardrail Rules

    • 9.6.3 Audit Trails

    • 9.7 Distribution And Cross-Platform Repurposing

    • 9.7.1 The 1:5 Rule

    • 9.7.2 Platform-Specific Adjustments

    • 9.7.3 The Organic-To-Paid Handoff

    • 9.8 Getting Started: A Minimum Viable Automation Plan

    • 9.8.1 Four Automations That Are Worth It For Almost Everyone

    • 9.8.2 Let’s Do It! Draft your minimum viable automation plan

    • Let’s Review

    • Module #9 Quiz

    • Module #9 Conclusion

  • 11

    Module #10 Measuring Content Performance

    • Unit Structure

    • Module #10 Measuring Content Performance

    • 10.1 Why Measurement Matters More Than People Think

    • 10.1.1 What Measurement Is Actually For

    • 10.1.2 The “Measure What Matters” Discipline

    • 10.2 Matching Metrics To Content Type

    • 10.2.1 Reach Metrics For Educational Content

    • 10.2.2 Follower-Growth Metrics For Storytelling Content

    • 10.2.3 Conversion Metrics For Authority And Promotional Content

    • 10.2.4 Secondary Metrics Worth Watching

    • 10.3 Native Platform Analytics

    • 10.3.1 Meta Business Suite

    • 10.3.2 TikTok Analytics

    • 10.3.3 YouTube Studio

    • 10.3.4 LinkedIn Page Analytics

    • 10.3.5 Pulling Data Out

    • 10.4 Third-Party Analytics And Reporting Tools

    • 10.4.1 All-In-One Scheduler-Analytics Platforms

    • 10.4.2 Analytics-First Tools

    • 10.4.3 Competitive Benchmarking Tools

    • 10.4.4 Native Platform Business Tools

    • 10.4.5 When Third-Party Is Worth It

    • 10.5 AI-Assisted Analysis

    • 10.5.1 ChatGPT

    • 10.5.2 Claude

    • 10.5.3 Perplexity

    • 10.5.4 A Practical Weekly Analysis Workflow

    • 10.5.5 Current Benchmarks To Calibrate Against

    • 10.5.6 Let’s Do It! Run an AI analytics summary

    • 10.6 Identifying Outliers And Patterns

    • 10.6.1 Outliers

    • 10.6.2 Patterns

    • 10.6.3 What To Do With An Outlier

    • 10.6.4 Let’s Talk! Your biggest outlier

    • 10.7 The Organic-To-Paid Scaling Move

    • 10.7.1 Why Organic Winners Make Strong Ads

    • 10.7.2 The Simple Handoff

    • 10.7.3 What To Change, What To Keep

    • 10.8 Reporting, Dashboards And Closing The Loop

    • 10.8.1 A Simple Weekly Rhythm

    • 10.8.2 A Simple Monthly Rhythm

    • 10.8.3 Client-Ready Reporting

    • 10.9 A Complete Content System: How It All Connects

    • 10.9.1 The Round Trip From Strategy To Iteration

    • 10.9.2 Where AI Fits In Each Stage

    • 10.9.3 Staying Current

    • 10.9.4 Let’s Do It! Put the whole system on one page

    • Let’s Review

    • Module #10 Quiz

    • Module #10 Conclusion

  • 12

    Assessment Tasks

    • Let's Assess - Assessment Task 1

    • Let's Assess - Assessment Task 2

    • NAT11426001 Feedback