Course curriculum

  • 1

    Welcome to Organic Social Media Marketing!

    • Diploma Overview

    • Welcome to NAT10904002 Plan, Conduct and Optimise Organic Social Media Marketing!

    • Unit Structure

    • Your Learning Experience

    • Your Workbook

    • Connect With Us

    • Let's do It! Choose Your Organisation

    • Let's Talk! Introducing you

    • Join the Australian Marketing Institute SME Hub

  • 2

    Module #1 Organic Social Media Strategy

    • Module #1 Organic Social Media Marketing Strategy

    • 1.1 What is Organic Social Media Marketing?

    • 1.2 The Organic Social Media Marketing Opportunity

    • 1.3 Social Media Algorithms and The Importance of Content

    • 1.4 Similarities Between The Algorithms:

    • 1.5 Advantages and Disadvantages of Organic Social Media Marketing

    • 1.6 Identify your audience

    • 1.7 Content Topics

    • 1.8 Pillar Content Topics

    • 1.9 Content Formats

    • 1.10 Audience/Buyer Stages

    • 1.11 Let's talk! Eat or Be Eaten?

    • 1.12 Content Purpose

    • 1.13 Content Sources

    • 1.14 Platform Placements

    • 1.15 Frequency and Schedule

    • 1.16 Content Strategy Template and Example

    • 1.17 Let’s Do It! What's your Strategy?

    • Let's Review

    • Module #1 Quiz

    • Module #1 Conclusion

  • 3

    Module #2 Organic Content Creation

    • Module #2 Organic Content Creation

    • 2.1 Introduction

    • 2.2 Created Content

    • 2.2.1 Engage Your Target Audience

    • 2.2.2 Outsource to Specialists

    • 2.2.3 Use Stock Photo and Video

    • 2.2.4 Design, Editing and Enhancement Software

    • 2.2.5 Internal and External Content Sources

    • 2.2.6 Let’s Do It! Creating Content

    • 2.3 Curated Content

    • 2.4 Co-created Content

    • 2.4.1 Influencer & Content Creator Campaigns

    • 2.4.2 User-generated Content

    • 2.5 Let’s Talk! Content Types

    • 2.6 Captions

    • 2.7 Feedback and Review

    • Let's Review

    • Module #2 Quiz

    • Module #2 Conclusion

  • 4

    Module #3 Maximising Efficiency and Engagement

    • Module #3 Maximising Efficiency and Engagement

    • 3.1 Introduction

    • 3.2 Bulk Content Production

    • 3.3 Project Management Tools

    • 3.4 Post Scheduling

    • 3.5 Social Media Management Tools

    • 3.6 Measurement and Reporting

    • 3.6.1 Understanding Social Media Metrics

    • 3.6.2 Developing Social Media Reports

    • 3.6.3 Measuring Effectiveness

    • 3.7 Let’s Talk! Your Efficiency Superpower

    • 3.8 Community Management

    • 3.8.1 Benefits of Community Management

    • 3.8.2 Community Management Best Practices

    • 3.8.3 Let’s Do It! They Said What?

    • 3.8.4 Social Listening

    • 3.9 Reciprocal Engagement

    • 3.10 Outbound Engagement

    • 3.11 Let’s Talk! How's Your Engagement?

    • Let's Review

    • Module #3 Quiz

    • Module #3 Conclusion

  • 5

    Module #4 Facebook

    • Module #4 Facebook

    • 4.1 Facebook Background

    • 4.2 Global Facebook Users

    • 4.3 Facebook Usage

    • 4.4 Let’s Talk! Favourite Facebook page

    • 4.5 The Facebook Acquisitions

    • 4.6 Facebook Placements

    • 4.7 Let’s Talk! Work or Play?

    • 4.8 The Facebook Algorithm

    • 4.9 Facebook Pages & 4.9.1 Profile and Pages

    • 4.9.2 Setting Up Your Facebook Page

    • 4.9.3 Facebook Page Features

    • 4.9.4 Page Transparency

    • 4.9.5 Facebook Business Manager

    • 4.9.6 Maximising Engagement

    • 4.9.7 Organic Web Traffic Opportunities

    • 4.9.8 Facebook Automated Responses and Messenger Chatbots

    • 4.10 Facebook Groups

    • 4.11 Facebook Events

    • 4.12 Facebook Resources

    • 4.13 Native Tools

    • 4.14 Facebook Insights

    • Let's Review

    • Module #4 Quiz

    • Module #4 Conclusion

  • 6

    Module #5 Instagram

    • Module #5 Instagram

    • 5.1.1 Background to Instagram

    • 5.1.2 Instagram Placements

    • 5.1.3 Instagram Marketing Benefits

    • 5.1.4 Instagram Resources

    • 5.1.5 Let’s Talk! Favourite Instagram Profile

    • 5.2 Understanding The Instagram Algorithm

    • 5.2.1 Relationship - 5.2.5 The Explore Page Algorithm

    • 5.2.6 Let’s Talk! Love it or hate it?

    • 5.3 Creating Great Instagram Content - 5.3.1 Focus on Engagement

    • 5.3.2 Maintain a Consistent Theme

    • 5.3.3 Share Content your Audience Values

    • 5.3.4 Design your Grids like a Magazine

    • 5.3.5 Let's Do It! Not Just Good ... Great Grid

    • 5.3.6 Spark an Emotional Reaction

    • 5.3.7 Post a High Volume of Content

    • 5.3.8 Stories Content

    • 5.3.9 Reels Content

    • 5.3.10 Instagram Video Content

    • 5.4 Your Instagram Strategy - 5.4.1 Content Strategy

    • 5.4.2 Planning Your Grid

    • 5.4.3 Sharing Reels and Instagram Videos to your Feed

    • 5.4.4 Curated Content

    • 5.4.5 Stories Strategy

    • 5.4.6 Organic Web Traffic Opportunities

    • 5.5 Setting up Your Instagram Profile - 5.5.1 Introduction to Instagram Profiles

    • 5.5.2 Business Accounts Introduction

    • 5.5.3 Native Tools

    • 5.5.4 Instagram Profile Elements

    • 5.5.5 Profile Best Practices

    • 5.6 Maximising Engagement

    • 5.6.1 Hashtags and Places

    • 5.6.2 Photo Tags and @mentions

    • 5.6.3 Post Captions

    • 5.6.4 Let’s Talk! Caption length

    • 5.7 Attracting Profile Visitors and Increasing Followers

    • 5.7.1 Engagement

    • 5.7.2 Let's Do It! Get Engaged!

    • 5.7.3 Share For Share

    • 5.7.4 Encouraging User Generated Content (UGC)

    • 5.7.5 Competitions and Collaborations

    • 5.7.6 Promotion Off Instagram

    • 5.8 Instagram Insights

    • 5.8.1 Let’s Talk! Metrics and Insights

    • Let's Review

    • Module #5 Quiz

    • Module #5 Conclusion

  • 7

    Module #6 LinkedIn

    • Module #6 LinkedIn

    • 6.1 LinkedIn Audience

    • 6.2 LinkedIn Engagement

    • 6.3 Let’s Talk! How do you do LinkedIn?

    • 6.4 LinkedIn Benefits

    • 6.4.1 Organic Growth Reach – Nathanial Bibby Strategy

    • 6.4.2 Thought Leadership

    • 6.4.3 Why every business needs to be on LinkedIn

    • 6.4.4 LinkedIn Resources

    • 6.4.5 Native Tools

    • 6.5 Let's Do It! Introducing ... You

    • 6.6 Anatomy of the Platform

    • 6.6.1 How Content is Selected

    • 6.6.2 What Does The Algorithm Do?

    • 6.6.3 Content in your LinkedIn Feed

    • 6.7 Let's Do it! Using Unfollow to Improve Your Feed

    • 6.8 Messaging, Groups, Search and Hashtags

    • 6.9 Let's Do It! #dreamjob

    • 6.10 Published Content Formats

    • 6.11 Anatomy of a Personal Profile

    • 6.11.1 Member Profiles

    • 6.11.2 Member Profiles vs Company Pages

    • 6.11.3 Profile Picture

    • 6.11.4 Write an Interesting Headline

    • 6.11.5 Background Image

    • 6.11.6 Name Pronunciation

    • 6.11.7 Personal Summary and Profile Cover Story

    • 6.11.8 Rich Media

    • 6.11.9 Work experience section guidance

    • 6.11.10 Ask for Recommendations

    • 6.12 LinkedIn Premium Plans

    • 6.13 Grow your Network

    • 6.14 Maximising Engagement

    • 6.15 Let's Do It! Your Choice of Engagement

    • 6.16 Publish Content

    • 6.16.1 Purchase Funnel Case Study

    • 6.16.2 Posting Frequency – Nathanial Bibby

    • 6.16.3 Create Employee Advocacy

    • 6.17 Organic Web Traffic Opportunities

    • 6.18 Setting up Company Pages

    • 6.19 Let's Do It! Rate a Company Page

    • 6.20 Posting

    • 6.20.1 Create Employee Advocacy

    • 6.21 Set Up Groups

    • 6.22 Let's talk! Are You a Groupie?

    • 6.23 Analytics in LinkedIn

    • 6.23.1 Member Profile Analytics

    • 6.23.2 Company Page Analytics

    • 6.24 Let's Do It! Analyse Yourself!

    • Let's Review

    • Module #6 Quiz

    • Module #6 Conclusion

  • 8

    Module #7 Twitter

    • Module #7 Twitter

    • 7.1 Twitter Overview

    • 7.2 Key Considerations

    • 7.3 Twitter Resources

    • 7.4 Retweet and Quote Tweet

    • 7.5 Let’s Do It! Quote Tweet

    • 7.6 Case Study: Taco Bell

    • 7.7 Let's Talk! Who's Your Favourite?

    • 7.8 Content Formats

    • 7.9 Twitter Uses

    • 7.10 Let's Do It! Research a Topic

    • 7.11 Why Individuals and Organisations Use Twitter

    • 7.12 Twitter profiles

    • 7.13 Let’s Do It! I Will Follow You ...

    • 7.14 Marketing Opportunities

    • 7.15 Core Features

    • 7.16 Twitter Business Accounts

    • 7.17 Hashtags

    • 7.18 Let's Do It! I Will Follow You ... Again

    • 7.19 Twitter Video

    • 7.20 Twitter Lists

    • 7.21 Paid Marketing vs Organic Marketing

    • 7.22 Let's talk! Paid vs Organic Marketing

    • 7.23 Organic Marketing Opportunities

    • 7.24 Twitter Organic Strategy

    • 7.25 Tactics to Grow Your Audience

    • 7.26 Maximising engagement

    • 7.27 Let's Do It! Organic Implementation

    • 7.28 Native Tools

    • Let's Review

    • Module #7 Quiz

    • Module #7 Conclusion

  • 9

    Module #8 YouTube

    • Module #8 YouTube

    • 8.1 YouTube Introduction

    • 8.2 Hootsuite Academy's Intro to YouTube

    • 8.3 YouTube Premium

    • 8.4 YouTube by the Numbers

    • 8.5 Advantages for Organisations

    • 8.6 YouTube Resources

    • 8.7 Let's talk! Is YouTube your next step?

    • 8.8 Lights, Camera, Sound

    • 8.9 Creating Your YouTube Channel

    • 8.10 YouTube Business Account

    • 8.11 Uploading Video

    • 8.12 Playlists

    • 8.13 Native Tools

    • 8.14 Let's Do It! Post Your First Video

    • 8.15 Live Video

    • 8.16 360° Video

    • 8.17 Shorts

    • 8.18 ‘Recommended for you’ – The YouTube Algorithm

    • 8.19 Optimising YouTube Videos to Maximise Views

    • 8.20 YouTube integration with Google

    • 8.21 Growing your network

    • 8.22 Post regularly and consistently

    • 8.23 Let's Do It! Schedule Your Video Creation

    • 8.24 Maximising engagement

    • 8.25 Case Study Nick Nimmin: Customise Your Channel

    • 8.26 Nick Nimmin: Creating Playlists

    • 8.27 Encouraging engagement

    • 8.28 Video Production Stages

    • 8.29 Storyboard Template

    • 8.30 Recording With Your Phone

    • 8.31 Framing Guide

    • 8.32 Video Editing

    • 8.33 How to Use Canva Video

    • 8.34 Let's Do It! Trimming Videos in Canva

    • 8.35 How to Create Custom Youtube Thumbnails

    • 8.36 Most Popular Types of Videos on YouTube

    • 8.37 Creative Brief Template

    • 8.38 Organic Web Traffic Opportunities

    • 8.39 Problems with Growing your Channel

    • 8.40 The 4 Cs of Channel Growth

    • 8.41 How to Structure A Report

    • 8.42 Let's Talk! Setting YouTube Goals

    • 8.43 How to Use Analytics

    • 8.44 Insights and Reporting

    • 8.45 YouTube's Other Key Metrics

    • Let's Review

    • Module #8 Quiz

    • Module #8 Conclusion

  • 10

    Module #9 Niche Platforms

    • Module #9 Niche Platforms

    • 9.1 Snapchat Overview and Features

    • 9.1.1 Platform Context

    • 9.1.2 The Snapchat Audience and Usage

    • 9.1.3 Snapchat Purpose

    • 9.1.4 Creating your Snapchat Account

    • 9.1.5 Core Features and Formats

    • 9.1.6 Snapchat Benefits

    • 9.1.7 Snapchat Resources

    • 9.1.8 Key Opportunities

    • 9.1.9 Snapchat Trends

    • 9.1.10 Let’s Talk! Snapchat Use

    • 9.1.11 Snapchat Organic Implementation

    • 9.1.12 Key Considerations

    • 9.1.13 Organic Tactics

    • 9.1.14 Maximising engagement

    • 9.1.15 Common Metrics

    • 9.2 WhatsApp Overview and Features

    • 9.2.1 Platform Context

    • 9.2.2 The WhatsApp Audience and Usage

    • 9.2.3 Personal use

    • 9.2.4 WhatsApp Resources

    • 9.2.5 WhatsApp Business Accounts

    • 9.2.6 Core Features and Formats

    • 9.2.7 WhatsApp Benefits

    • 9.2.8 Key Opportunities

    • 9.2.9 WhatsApp Implementation

    • 9.2.10 Let’s Talk! Chatting With Businesses

    • 9.2.11 Organic Tactics

    • 9.2.12 Organic Measurement Options

    • 9.3 Pinterest Overview and Features

    • 9.3.1 Platform Context

    • 9.3.2 The Pinterest Audience and Usage

    • 9.3.3 Platform Purpose

    • 9.3.4 How to Access Pinterest

    • 9.3.5 Core Features and Formats

    • 9.3.6 Pinterest Resources

    • 9.3.7 Let's Do It! Social Media Marketing Pins?

    • 9.3.8 Pinterest Benefits

    • 9.3.9 Organic Tactics

    • 9.3.10 Community Management

    • 9.3.11 Organic Measurement Options

    • 9.4 Messenger Overview and Features

    • 9.4.1 Platform Context

    • 9.4.2 Messenger Audience and Usage

    • 9.4.3 Platform Purpose

    • 9.4.4 How to Access Messenger

    • 9.4.5 Messenger Core Features and Formats

    • 9.4.6 Messenger Resources

    • 9.4.7 Messenger Benefits

    • 9.4.8 Organic Tactics

    • 9.4.9 Maximising engagement

    • 9.4.10 Organic Measurement Options

    • 9.5 WeChat Overview and Features

    • 9.5.1 Platform Context

    • 9.5.2 WeChat Audience and Usage

    • 9.5.3 Platform Purpose

    • 9.5.4 How to Access WeChat

    • 9.5.5 Core Features and Formats

    • 9.5.6 WeChat Benefits

    • 9.5.7 WeChat Trends

    • 9.5.8 WeChat Organic Implementation

    • 9.5.9 Organic Tactics

    • 9.5.10 Maximising engagement

    • 9.5.11 Organic Measurement Options

    • 9.6 TikTok

    • 9.6.1 Platform Context

    • 9.6.2 TikTok Audience and Usage

    • 9.6.3 Platform Purpose

    • 9.6.4 TikTok Resources

    • 9.6.5 Creating a Business Account

    • 9.6.6 Core Features and Formats

    • 9.6.7 How to Create Great TikToks

    • 9.6.8 Organic Tactics

    • 9.6.9 Organic Measurement Options

    • Let's Review

    • Module #9 Quiz

    • Module #9 Conclusion

    • NAT10904002 Plan, conduct and optimise organic social media marketing – Feedback

  • 11

    NAT10904002 Plan, conduct and optimise organic social media marketing – Assessment

    • Let's Assess - Assessment Task 1 - Built-in submission option (delete this lesson if using the integration option)

    • Let's Assess - Assessment Task 1 - Integration option (delete this lesson if using the built-in submission option)

    • NAT10904002 Assessment Task 1 Feedback

    • Let's Assess - Assessment Task 2 - Built-in submission option (delete this lesson if using the integration option)

    • Let's Assess - Assessment Task 2 - Integration option (delete this lesson if using the built-in submission option)

    • NAT10904002 Assessment Task 2 Feedback

    • NAT10904002 Plan, conduct and optimise organic social media marketing – Conclusion